Terms & Condition

These terms and conditions ("Terms") govern your use of the services provided by Waldrugmart, an international mail-order online healthcare platform ("Waldrugmart" or "we") through our website or any other platform ("Platform"). By accessing or using the services provided by Waldrugmart, you ("User" or "you") agree to be bound by these Terms. If you do not agree with any of these Terms, please refrain from using our services.

Pharmacy Services:
1.1. Waldrugmart operates as an online healthcare platform, providing mail-order prescription fulfillment services through directly contracted licensed wholesale pharmacies.
1.2. We facilitate the purchase and delivery of prescription medications and over-the-counter products to customers with valid prescriptions.
1.3. Waldrugmart reserves the right to refuse service to any user at our discretion.

Prescription Requirements:
2.1. To order prescription medications, you must have a valid prescription issued by a licensed healthcare professional in your jurisdiction.
2.2. By submitting a prescription to Waldrugmart, you confirm that it was issued by a licensed healthcare professional and is valid.
2.3. We reserve the right to verify the authenticity of any prescription and may contact the prescribing healthcare professional if necessary.

User Obligations:
3.1. You must provide accurate and complete information during the registration process and when placing an order.
3.2. You agree to maintain the confidentiality of your account information and password.
3.3. You are solely responsible for any activities or transactions that occur under your account.

Ordering Process:
4.1. When placing an order through the Platform, you must provide accurate prescription and shipping information.
4.2. Once an order is placed, it cannot be modified or canceled, except as expressly permitted by these Terms or required by law.
4.3. We reserve the right to refuse or cancel any order at our discretion, including but not limited to instances where a product is out of stock, pricing errors occur, or for any other reason.

Pricing and Payment:
5.1. All prices displayed on the Platform are in USD currency and include applicable taxes unless otherwise stated.
5.2. Payment must be made in full at the time of placing an order.
5.3. In the case of prescription orders only, The charge will be held and authorized on your card and the final payment will be charged after receiving and reviewing the prescription. We accept various payment methods, as specified on the Platform.
5.4. You are responsible for any additional fees charged by your bank or payment processor for processing the payment.

Shipping and Delivery:
6.1. We strive to process and ship orders promptly. However, shipping and delivery times may vary depending on factors beyond our control.
6.2. Shipping fees and delivery options will be provided during the checkout process and are subject to change.
6.3. You are responsible for providing accurate shipping information. We are not liable for delays or non-delivery resulting from inaccurate or incomplete information provided by you.

Returns and Refunds:
7.1. Due to the nature of the products we sell, prescription medications cannot be returned or refunded unless required by applicable law.
7.2. Non-prescription products may be eligible for returns or refunds within a specified timeframe, subject to our return policy as detailed on the Platform.

Intellectual Property:
8.1. The content and materials available on the Platform, including but not limited to trademarks, logos, and images, are the property of Waldrugmart or its licensors.
8.2. You may not use, reproduce, or distribute any content from the Platform without prior written permission from Waldrugmart.

Limitation of Liability:
9.1. Waldrugmart, its affiliates, directors, employees, or agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use our services.
9.2. We do not warrant the accuracy, completeness, or reliability of any information, products, or services provided on the Platform.
9.3. You agree to indemnify and hold Waldrugmart harmless from any claims, losses, or damages arising out of your use of the services.

Modification of Terms:
10.1. Waldrugmart reserves the right to modify or amend these Terms at any time. Updated Terms will be effective upon posting on the Platform.
10.2. It is your responsibility to review the Terms periodically for any changes. Your continued use of the services after the modifications indicate your acceptance of the updated Terms.

Governing Law and Dispute Resolution:
11.1. These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Waldrugmart operates.
11.2. Any disputes arising out of or in connection with these Terms shall be resolved through good faith negotiations. If a resolution cannot be reached, the dispute may be submitted to binding arbitration in accordance with the rules of the jurisdiction.
11.3. Any legal actions against Waldrugmart must be brought within one year after the cause of action arises.

Severability:
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

Please read these Terms and Conditions carefully before using Waldrugmart's services. If you have any questions, please contact us through the support channels provided on the Platform.