Important Update: Upcoming U.S. Customs Compliance Regulations
Effective October 22, 2026
Dear Valued Customers, we are aware of recent media coverage and growing concerns regarding the upcoming U.S. Customs and Border Protection (CBP) regulatory compliance date on October 22, 2026.
We understand that updates to international trade policies can cause concern, particularly when it comes to your personal wellness and continuity of care. We want to offer full transparency on these regulatory adjustments and reassure you of our team's active work behind the scenes.
Effective Date
October 22, 2026
Digital Filings
Entry Type 13 and PGA declarations for international mail parcels.
Plan Ahead
Eligible customers should consider placing refills early.
Transparency During the Customs Transition
Waldrugmart is monitoring the upcoming CBP compliance changes and coordinating with logistics partners to support customers through the transition period.
Update 1
What is Changing on October 22, 2026?
The upcoming regulatory update introduces mandatory electronic data filings (Entry Type 13) and Partner Government Agency declarations, such as FDA reporting, for international mail parcels entering the United States.
Modernized Digital Customs Protocols: These rules require enhanced digital data tags to be filed with U.S. border systems prior to parcel arrival.
Potential Customs Adjustment Delays: As U.S. Customs transitions to these automated digital entry systems, processing times and potential delays at ports of entry may temporarily increase during the initial adjustment period.
Our Ongoing Assessment: Our team is actively reviewing these updated digital entry protocols alongside logistics partners, commercial carriers, and trade regulatory experts to align with mandatory U.S. border compliance systems.
Update 2
Ordering Refills & Planning Ahead
To ensure continuity of care and avoid potential shipment delays during this regulatory transition, we recommend reviewing your current supply.
Consider Placing Refills Early: If you are eligible for a medication refill, placing your order now allows your shipment to process through customs and arrive comfortably before or through the initial border transition period.
Stay Informed: Ordering your refills early helps cushion against any potential processing backlogs as U.S. Customs adjusts to the new electronic filing systems.
Update 3
Customer Support
We encourage our customers to remain calm as international regulatory frameworks adjust. Our customer support team is available to address any questions regarding your parcel status or to help clarify these international border updates.
Thank you for your trust, patience, and continued support.
The Customer Support Team
Questions about your parcel or refill timing?
For questions or concerns, please contact us directly through our official support channels. Our team can help with parcel status questions and explain how these international border updates may affect planning.